Cohorted

Cohorted

Verified Store
★★★★☆ 4.7 (2,345 reviews)

Enjoy incredible discounts from Cohorted on all your favorite items. Savings you can see.

cohorted.co.uk/products/easter-beauty-box hello@cohorted.co.uk 14-day money-back guarantee — which largely mirrors UK shoppers' statutory 14-day cancellation right — with reviewers reporting that return postage falls on the customer.

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Editor's Verdict

👍 Pros

  • ✓Real prestige brand partnerships, not unknown filler labels
  • ✓Genuine fashion and beauty press mentions
  • ✓Tracked, carbon-neutral delivery with proactive updates
  • ✓Free UK shipping over £50
  • ✓25% welcome discount for first-time customers
  • ✓One-off boxes available, so no subscription commitment is required
  • ✓Mystery boxes at £18.99 are a low-risk way to try the service
  • ✓Nine items for £34.99 is reasonable as a discovery set
  • ✓Good brand mix across skincare, makeup and fragrance
  • ✓Large lifetime review base of over 1,100 on Trustpilot
  • ✓14-day money-back guarantee stated

👎 Cons

  • ✕Trustpilot score is only 3.3, with 17% of 1,135 reviews at one star
  • ✕The company replies to just 8% of negative reviews
  • ✕Only 62 reviews in the past year, suggesting declining activity
  • ✕Repeated items across consecutive boxes is a recurring complaint
  • ✕Delivery delays of 20-plus days are reported by multiple customers
  • ✕Reviewers describe declining quality and discounted-looking stock
  • ✕The £114.90 stated value is built largely on 5ml–15ml mini sizes
  • ✕That conflicts with the site's "full-size products, not samples" promise
  • ✕The lipstick ships in random mixed shades, not your choice
  • ✕Return postage is reported as the customer's cost
  • ✕The 14-day window roughly matches the UK statutory minimum
  • ✕Long-term subscribers report cancelling over service decline
  • ✕The Dr. Lipp balm is lanolin-based, so not vegan
Our verdict: Cohorted is a real UK beauty box company with credible partners — <strong>Pat McGrath Labs, Charlotte Tilbury, Eve Lom, Rodial</strong> — tracked carbon-neutral delivery and genuine press mentions, and the <strong>Easter Edit at £34.99 for nine products</strong> is fair value <em>as a discovery box</em>. Be sceptical of the headline, though: the <strong>stated £114.90</strong> rests largely on <strong>5ml to 15ml miniatures</strong> — a 5ml L'Occitane, a 6.5ml mascara, a 6.5ml fragrance — which contradicts the site's own "full-size products, not samples" claim, and that gap is precisely what reviewers mean when they question the RRP. Judge it on what you will actually finish. The service record is the bigger issue: <strong>Trustpilot sits at 3.3 from 1,135 reviews with 17% one-star</strong>, only 62 reviews in the last year, and the company answers just <strong>8% of negative ones</strong>. The complaints repeat consistently — <strong>duplicate items across boxes, delays of 20-plus days, declining quality, and buyer-paid return postage</strong> — with long-standing subscribers describing cancelling. Note too that the <strong>14-day money-back guarantee broadly matches the statutory cancellation right UK online shoppers already have</strong>, so it is not a bonus. If you want to try Cohorted, start with a <strong>one-off box or the £18.99 mystery box rather than the £39.99 monthly plan</strong>; if you do subscribe, get the cancellation terms in writing first. Allow generous time for a seasonal box, note the lipstick shade is random, patch-test for your skin, and pay by <strong>credit card or PayPal</strong>. Rating: 3.5/5.

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