Dimples Hair

Dimples Hair

Verified Store
★★★★☆ 4.7 (2,345 reviews)

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Expires October 20, 2026

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Expires October 14, 2026

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Editor's Verdict

👍 Pros

  • ✓Long operating history dating to 1968 with a verified Los Angeles business address, which is meaningful reassurance in a category full of short-lived sites
  • ✓Free virtual consultation and color matching, plus color rings, which materially reduces the main risk in buying a topper unseen
  • ✓Genuine construction detail disclosed rather than vague marketing, such as the hand-tied 2 by 5 inch LaceFit base with under-knotting on the Clio 14S
  • ✓Heat-friendly synthetic fiber lets you use hot tools, which standard synthetic does not tolerate
  • ✓Full aftercare range formulated separately for Remy and synthetic fibers, which genuinely extends the life of a piece
  • ✓Wide price ladder from around $268 to over $2,000, so you are not forced into a premium purchase to get a usable product
  • ✓Responds to every negative public review and asks for the item back for inspection rather than dismissing complaints
  • ✓In-person consultations and pop-up events are available for shoppers who want to see pieces in hand

👎 Cons

  • ✕Independent review volume is very thin, with only around 10 Trustpilot reviews at a 4.0 TrustScore, so the external evidence base is far too small to be statistically meaningful despite the company's age
  • ✕One of those few reviews reports receiving what the customer believed was a used wig with dry, damaged hair, which the company disputes and offers to inspect, but it is worth knowing before ordering
  • ✕The detailed refund policy page was not retrievable during this review, so the exact return window, any restocking fee, and the try-on conditions could not be independently verified
  • ✕Stress-free returns and easy try-ons are marketing phrasing rather than stated terms, and hairpieces that have been worn, cut, colored, or heat-styled are normally final sale across this industry
  • ✕Pricing climbs steeply, with luxury Remy wigs at $2,189 to $2,999 and above, which is a significant outlay for a product you cannot try before buying
  • ✕Heat-friendly synthetic still has a far lower heat tolerance than human hair and will degrade with frequent high-temperature styling, so treat the tool settings in the care instructions as a limit rather than a suggestion
  • ✕Another reviewer noted the clips are tight and need careful application; pressure clips worn in the same spot daily can contribute to traction tension on the natural hair underneath, so rotate placement
  • ✕No medical certification or clinical affiliation is claimed, so shoppers dealing with alopecia, chemotherapy-related hair loss, or scalp conditions should involve their dermatologist or oncology team on fit, scalp hygiene, and whether a clip-in piece is appropriate at all
Our verdict: Dimples Hair is a real, long-established Los Angeles hair business rather than a dropshipper, and that matters a great deal in a category where sites appear and vanish within a season. A 1968 founding date, a verified physical address, a properly differentiated catalogue across Remy, synthetic, and heat-friendly fiber, fiber-specific aftercare, and free color matching with consultations all point to a company that understands the product it sells. The specification on the linked Clio 14S is concrete rather than hand-waved, and $268 is a fair entry price for a hand-tied topper base. Two things keep this short of a top score. First, the independent evidence is remarkably thin for a company this old, at roughly ten Trustpilot reviews, and one of those alleges receiving a used piece, so there is simply not enough outside data to confirm consistency at scale. Second, the refund terms are described in friendly language on the site but the policy page itself was not verifiable, which is the single most important thing to pin down when buying a several-hundred-dollar item you cannot try first. The practical approach is to take the free consultation and color match, buy the entry-level synthetic rather than the luxury Remy on a first order, and get the return window, any restocking fee, and the exact try-on conditions confirmed in writing by email before you pay. If you are managing medical hair loss, bring your dermatologist or care team into the fit and scalp-hygiene decision, since the brand makes no clinical claims. Rating: 4.4/5.

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