Jools by Jenny Brown
Verified StoreJOOLS By Jenny Brown is a British sterling silver jewellery brand founded in 2005, selling cubic zirconia pieces including the Crossover Ribbon Cross Necklace.
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Get an Extra 20% Off Store-Wide
Choose your favorite products at Jools by Jenny Brown and save money. Check-out to close your deal at this shop.
Expires September 28, 2026
Get an Extra 15% Off Store-Wide
You have a chance to be the first who save money with this Jools by Jenny Brown coupon! Go ahead and shop!
Expires September 30, 2026
Free Shipping On All Order
Spend much less on your dream items when you shop at Jools by Jenny Brown. Grab the garbain before it's gone.
Expires October 8, 2026
Editor's Verdict
👍 Pros
- ✓Outstanding independent review record with 4.9 stars from over 650 verified reviews
- ✓Established British brand also sold through major retailer John Lewis
- ✓Quality materials, including rhodium-finished Italian silver chains
- ✓2-year warranty and responsive, personal customer service
👎 Cons
- ✕Occasional sizing inconsistencies reported by some reviewers
- ✕Earrings are excluded from returns due to hygiene policy
- ✕Return window is relatively short at 14 days
- ✕Expedited and weekend delivery options carry added fees
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Frequently Asked Questions
Jools by Jenny Brown offers free UK delivery on orders over £75, with standard delivery costing £3.99 and arriving in 2-3 working days; expedited options are also available.
Jools by Jenny Brown offers 14-day, no-hassle returns, though earrings cannot be returned for hygiene reasons; jewellery is also backed by a 2-year warranty.
All coupon codes listed on smartstorereview are manually checked and regularly updated by our team to ensure they are active and valid before publishing.
Jools by Jenny Brown accepts major credit and debit cards along with other standard secure online checkout options.
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Customer Reviews
4.9
★★★★☆
657 reviews
Charlotte E. Verified Buyer
★★★★★
The necklace arrived in the most beautiful gift box and the cubic zirconia catches the light exactly like the photos showed.
Rebecca W. Verified Buyer
★★★★☆
Gorgeous quality and lovely packaging, I just needed to exchange a bracelet for a different size but the team sorted it quickly.
Laura M. Verified Buyer
★★★☆☆
The piece itself is well made, but I wish earrings were included in the standard return policy since sizing photos can be misleading.