Noirdesign

Noirdesign

Verified Store
★★★★☆ 4.7 (2,345 reviews)

NOIR.DESIGN is a UK studio making steam-bent hardwood wall hooks, curtain holdbacks and surfboard wall mounts in oak, walnut and ash.

noir.design/products/products-surfboard-wall-mount-oak-shortboard support@noir.design Published returns and refund policy, with made-to-order pieces typically dispatched within about five days of ordering.

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Editor's Verdict

👍 Pros

  • ✓Genuine steam-bending craft rather than mass-produced imitation curves
  • ✓Handcrafted in the UK with hardwood timbers named per product
  • ✓Design and finish praised independently on both Trustpilot and Reviews.co.uk
  • ✓Fast made-to-order turnaround of roughly five days quoted
  • ✓Ships internationally to over 180 countries with localised storefronts
  • ✓Studio has fixed a design at its own cost after a customer complaint
  • ✓Etsy shop available as an alternative route with platform protection
  • ✓Specialist surfboard mounts for both shortboards and longboards

👎 Cons

  • ✕Hardware durability complaints on both platforms — bending hooks and screws that disintegrated
  • ✕Load-bearing reliability matters on a wall mount holding a board overhead
  • ✕Delivery delays reported on both review sites, including a one-month wait
  • ✕International customs and tax charges reported as not clearly disclosed at checkout
  • ✕One reviewer reported a £150 return with no refund received
  • ✕Some buyers found pieces lighter than expected for the price and material claims
  • ✕Wall hooks specifically criticised as overpriced relative to quality
  • ✕Shortboard racks described by one buyer as too shallow for their board
Our verdict: NOIR.DESIGN does something genuinely distinctive — steam-bent hardwood homeware handcrafted in the UK — and the design is admired consistently on two separate independent review platforms, at 4.3 from 17 Trustpilot reviews and 4.2 from 52 on Reviews.co.uk. The studio has also redesigned a product free of charge in response to a customer complaint, which says something good about intent. But the criticisms line up across both sources rather than appearing once, and one of them is safety-relevant: reviewers report hooks bending under normal use and supplied screws disintegrating during installation. On a mount holding a surfboard above head height, that is worth taking seriously — fit it with fixings rated for your wall type and replace any hardware that feels inadequate rather than trusting what is in the box. Also factor in reported delivery delays despite the five-day dispatch claim, undisclosed customs charges on international orders, and at least one unresolved refund. Buy at full awareness: pay by credit card or PayPal, or order through the Etsy shop for platform protection, keep every message in writing, and budget for import charges if you are outside the UK. Rating: 4.0/5.

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